Strategic Marketing


Strategic Marketing
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Marketing is the most misunderstood discipline in business. I have said this in classrooms, in boardrooms, in public lectures, and in conversations with executives who have spent decades
Marketing is the most misunderstood discipline in business.
I have said this in classrooms, in boardrooms, in public lectures,
and in conversations with executives who have spent decades
in organisations that called themselves market-oriented without
ever genuinely becoming so. I say it again here, at the opening
of this book, because the misunderstanding is not a minor
inconvenience. It is a source of institutional failure, strategic
drift, and wasted organisational energy on a scale that is difficult
to quantify but impossible to ignore once you have seen it
operate across enough contexts.
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